Frequently Asked Questions
COSTCO
Do we supply Costco? Yes, we supply Illinois Costco’s with seasonal annuals, along with a variety of indoor blooming gardens. We currently do not supply nursery stock, perennials, flowering tropical plants. If it is our product, you will see our logo and name on the label.
Can you buy the items we sell to Costco at our Garden Center? Yes, we do sell the same items in our Garden Center. Just keep in mind, availability, colors and plant combinations are changing daily.
Garden CenteR
Do we accept returns? No, we do not guarantee, exchange, or accept returns. We have no control of the weather, the location where the plants are planted or kept, and the care the plants receive once they leave our greenhouses.
Do we take pre-orders for individuals, landscapers, or floral customers? No, we do not take pre-orders or pre-books for any customers. Our inventory changes too rapidly to be able to guarantee availability.
Do we hold purchases? No, we do not have the space to hold purchases. We encourage customers to shop for what they can fit in their car during that visit.
Do we deliver plants? No, we do not provide delivery services.
Do we make custom containers or hanging baskets? No, we do not have the capacity to plant custom containers at this time.
Do we provide landscape design services? No, we do not offer any type of landscpaing or design services.
Do we offer fundraising opportunities? Yes, sell gift cards at 10% off of the value of the card. Read more here on our fundraising page.
Is there a discount for churches or other private organizations? Churches and other private organizations who provide a tax exempt letter will have the sales tax removed from the total. A copy of the letter must be given to the cashier at the time of purchase. There is no additional discounts available at this time.
Can churches pre-order for holidays or special events? No, we encourage churches to buy from our Garden Center so that they can pick the plants that suit their needs. We are happy to help you select products when you come in to shop!
Why aren’t we open year-round? We are open in spring (late March - July 3rd), fall (late August - early October), and early winter (mid November - mid December). Our Garden Center is open seasonally so that we can provide you high quality plants at the most popular times of year for gardening and home decor.